Call Center Services
Focus on your business. We will take care of your customers.
How we can help
Our vast experience in outsourced multilingual services helps us tailor unique, custom plans for each customer.
By identifying the most effective procedures we can lower your costs, increase productivity, minimize your risk and increase your company’s profit.
Inbound Call Center
We take care of all your incoming calls. When a customer calls, our highly trained call center agents pick up the phone and takes care of the customer’s requests.
We provide full call center solutions:
- Customer care
- Infoline
- Helpdesk, ticketing, monitoring, control room
- Virtual assistant
- Order taking and processing, unsubscribe & refund
Outbound Call Center
We take care of all your outgoing calls. Our call center agents call your customers and inform them about your latest offers.
We are most experienced with:
- Customer satisfaction calls, post-sales calls
- Payment & webinar reminders
- Event invites and confirmations
- Call-backs in support of customer service
- Call-backs in support of technical interventions
- Calls and checks in support of alerts
Why choose us
- Vast language support of over 30 languages
- Cost effective to reduce costs and achieve higher scalability
- Flexibility with regards to shared multilingual operators
- 24/7 solutions, regular working hours, extended working hours